Owner Resources
Info You Need
Tenant turnover is one of the most overlooked—and costly—challenges landlords face, and it can quietly erode your rental property profits. In this video, we explain why turnover is often the biggest hidden expense in property ownership and why retaining good tenants is critical to long-term success.
We share four practical strategies to reduce tenant turnover, including understanding the true cost of vacancies, treating residents well throughout the lease term, starting the renewal process early, and implementing small, reasonable rent increases. The video also highlights the importance of responsive maintenance and proactive communication, which play a major role in tenant satisfaction and lease renewals.
This video is ideal for landlords and property owners who want to improve cash flow, reduce unnecessary expenses, and build more stable, long-term tenant relationships.
Deciding whether to sell your home or convert it into a rental is a common and important question—and the right answer depends on your personal situation. In this video, we walk through key considerations to help you make a confident, informed decision based on both financial and emotional factors.
We discuss whether the property itself is well-suited for the rental market, the importance of being able to emotionally detach from a former home, and the need for adequate financial reserves to handle repairs, taxes, and potential vacancy. The video also addresses a common scenario—renting short-term while waiting for the market to improve—and explains why this approach often carries more risk than reward.
This video is especially helpful for homeowners with low interest rates who are weighing long-term rental income against selling in a slower market. It offers practical guidance on how holding the right property as a long-term rental can become a powerful wealth-building strategy over time.
As investors look ahead to 2026, understanding the true cost of owning rental property has never been more important. In this video, we break down five key expense categories that are largely uncontrollable—and rising—for rental property owners in North and South Carolina. These include mortgage costs, property insurance, HOA dues, property taxes, and capital improvements and repairs.
We explain why many of these expenses are increasing faster than rental rates and why simply raising rent is often not enough to offset higher costs. The video then walks through how owners can evaluate whether their properties are still performing well by focusing on three critical factors: property type, location, and age of the home.
Drawing from real-world data and experience, we highlight why single-family homes, particularly newer construction in strong suburban markets, tend to deliver better long-term financial performance. This video is a must-watch for current and prospective rental property owners who want to make informed decisions, manage risk, and position their investments for stronger returns in the years ahead.
Getting a vacant property rented quickly starts with proper preparation. In this video, we cover four essential steps every owner should complete before showing a rental property to prospective tenants to attract higher-quality applicants and avoid costly mistakes.
We explain why re-keying the property is critical for safety and liability, why every feature and appliance must be fully functional, and how professional-level cleaning can significantly impact tenant perception. The video also emphasizes the importance of having the property 100% rent-ready before showings, eliminating confusion, unmet expectations, and lost applications.
This video is ideal for property owners who want to reduce vacancy time, protect themselves from liability, and attract responsible, long-term tenants by presenting their property at the highest possible standard.
As an investment property owner in the Charlotte, NC area, you want to make sure your investment is protected and that you are getting a solid return on that investment. That is the goal of Carolina Property Management, LLC. We know that if you are comfortable in knowing your property is being looked after properly and you are getting a fair ROI, you will likely stay with us for a long, long time.
You see, once you experience our attentive service and see how we manage your property you will stay with us for a long time. We strive to attract higher quality renters which results in an improved ROI. When you discover how easy it is to check securely online for financial reports you will be impressed.
Resources & Forms
Have a Question?
What Our Clients Are Saying
"This management company is truly amazing. I highly recommend them to anyone seeking a rental property. I am currently a resident of theirs and am extremely satisfied with their services. They are caring, understanding, professional, efficient, diligent, friendly and empathetic. With the way that the economy has been, they have been super helpful and understanding. If you are looking for a rental, this is the place to go with 0 hesitations."
— Maria Mercedes Davis"Carolina Property Management is a great place to take your business. They handle things promptly, and the staff is very kind and respectful. They are great at answering questions, so you don't feel overwhelmed or anything. Two thumbs up for this group. Thanks."
- Paul Thompson"Nancy provides exceptional property management services. I highly recommend Carolina Property Management if you're looking for professional property management and someone that will care for your home."
- K Knight"My family of five and I stayed at one of the properties managed by Carolina Property Management, and it was the best experience we've had. The houses was supplied with everything you could think of. Very clean. Very cozy. The staff was very attentive to our needs and was always available when and if we needed anything. They were very knowledgeable of the area and things to do around. We will be back and would recommend any of their properties to anyone"
- Michael Williams"I would highly recommend working with Nancy. She is focused, intelligent, and a pleasure to work with. In addition to her wealth of knowledge, she also has such a caring heart. She knows her market and cares about her clients. Working with Nancy, you will have your real estate needs met and get a new friend!"
- Brian Lewis"Carolina Property Management has managed my multifamily property for me for many years. They do an excellent job of taking care of the financial and physical responsibilities of the property. It includes itemized monthly and year-end reports. As necessary,they are considerate of all the tenants, making sure they have a comfortable, quiet, and peaceful environment. I would recommend Carolina Property Management without hesitation."
- Stephen Scott"All the Staff are excellent! So sweet, so lovely, and ready to help with anything. They make renting more comfortable, and their properties are of the best quality! Keep up the incredible work! Nancy is my favorite, and I do have to admit! You won't regret working with them. They all make you feel welcome. Carolina Property Management is simply the best!!!"
- Anthony White"Nancy and her property management team are AMAZING!!! As an out-of-the-area owner, I love that I never have to worry about my rental property. Nancy is ON IT. Monthly reports and money is directly deposited into my account. I have never met any of my tenants and never need to. Complaints and maintenance requests goto Nancy and she handles everything. HIGHLY RECOMMEND for anyone who owns a property in the Charlotte area and is tired of dealing with tenants or unresponsive property managers."
- Caroline Gin"Carolina Property Management has managed my property now for almost five years. I could not be happier with their performance in dealing with tenants, maintenance, and everything else associated with it. It's not easy managing a property when you are halfway around the world. Much less see the property from the street once a year when you drive by! I am delighted and very satisfied with the services they have been providing me. I highly recommend Carolina Property management!"
- Gregory Stewart"Carolina Property Management has been fantastic to work with. The whole team worked with me and my old property management company to theirs. Communication has been excellent! Everyone is amicable and helpful!
- Gary Wright"I've been renting through Carolina Property Management for about three years, and they have always provided top-notch service for their renters. Nancy has also been so amazing and accommodating in helping me find a new property to rent. They're the best."
- Thomas Moore"Working with Carolina Property Management has been a stellar experience. Initially, I was pleased to quickly receive a return call from upper management, who was polite and realistic when discussing possibilities. The ground property manager has been on top of everything to expedite and communicate any issues. I'm delighted with my experienced and am considering moving some other assets to this area too. Because I know they will be attended to as I was."
- Christopher Anderson"I was so grateful for Carolina Property Management when I needed a home quickly. I found all the staff helpful and courteous and especially responsive when there was a water issue last winter - yep, it had to be at the worst time when it was - 23' F. Rob came out and helped solve the issue. They have always been honest and upfront with me on issues. I'm glad I found them when I did."
- Andrew Martinez"You will quickly see how professional and through Carolina Property Management is for you. Nancy served us for many years as a property manager of two large apartment complexes. They run an office with expertise, backbone, and integrity. They go above and beyond to make property management a breeze for the owners. She is reliable and courteous. You will not regret putting your property in her hands."
- Matthew Jackson"We have been working with Carolina Property Management for about a year to find a single-family home where we could live year-round. We loved working with Nancy and learned a lot through that searching process. All in all, we've had a great experience working with Carolina Property Management over a year and are grateful they've helped us find a fantastic home!"
- Benjamin Collins"You will quickly see how professional and through Carolina Property Management is for you. Nancy served us for many years as a property manager of two large apartment complexes. They run an office with expertise, backbone, and integrity. They go above and beyond to make property management a breeze for the owners. She is reliable and courteous. You will not regret putting your property in her hands."
- Matthew Jackson"I want to thank the CPM team for the care and energy they’ve put into our house. I truly mean it when I say I hope it’s the last home I ever rent. The whole team has treated us so well and made the whole process easy."
- Kyle Sholes
